Privacy Policy

Last Updated: March 1, 2026

GIBBY'S TOWING LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our website and our towing services.

1. Information We Collect

We collect information you provide directly to us when you request a quote, contact us, or use our services. This may include:

Name
Phone Number (including mobile numbers for SMS consent)
Vehicle Information (Make, Model, Year)
Pick-up and Drop-off Locations
Email Address

2. How We Use Your Information

We use the information we collect to:

Provide towing and roadside assistance services.
Communicate with you regarding your service request via call or SMS (e.g., driver ETA, status updates, service confirmations).
Process payments and send receipts.
Improve our website and customer service.

3. Information Sharing (Strict SMS Compliance)

We do not sell, rent, or trade your personal information.

Mobile Information: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
SMS Consent: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Third-Party Service Providers: We may share information with service providers only as necessary to fulfill your specific service request (e.g., dispatching a driver) or as required by law.

4. SMS Opt-In and Opt-Out

By providing your phone number, you agree to receive text messages from GIBBY'S TOWING LLC. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any message we send. For help, reply HELP.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

GIBBY'S TOWING LLC

Email: [email protected]

Phone: (251) 318-8892